Free shipping on orders over €‎75 worldwide!

What can you insure your hearing aid against? The different hearing aid insurances explained.

If you wear a hearing aid every day, it is of course very important to you. However, many things can happen to you – or your hearing aid. Who knows, you might have an unfortunate fall causing damage, your device might be stolen or it might just break. That is why it can be useful to take out a hearing aid insurance. That way, you can replace your hearing aid as soon as possible.

Although hearing aids have a factory guarantee, they are not standardly insured against loss or theft. There are several insurance companies where you can get insurance especially for your hearing device. Below, we provide more information about the manufacturer’s warranty, what you can insure your hearing aids for and the different insurance companies.

What should I do if my hearing aid is defective?

A hearing aid has a standard two year factory guarantee, at Online Hoortoestel you can extend the guarantee period from two to five years for € 99.00 per hearing aid. Should the hearing aid be defective, it will first be investigated whether this was caused by normal use or by injudicious handling. If the hearing aid is found to be defective due to improper handling, this is not covered by the warranty and a charge will be made.

What should I do if my hearing aid is defective?

Is your hearing aid broken? Please go through the checklist we have online. There you will also find instructions on how to send in your hearing aids for repair.

Important: Do not attempt to repair the hearing aid without consultation with the hearing care professional, because if you do, and it goes wrong, the repair is not covered by the warranty. Also your hearing aid insurance does not cover this. So leave it to the professionals! If you have taken out hearing aid insurance and there are costs associated with the repair, you can claim these costs from the insurance company.

Hearing aid insurance for a lost device

If you have lost a hearing aid and you are insured for this, you can claim the costs of replacement from the insurance company. Most insurance companies do not use a depreciation scheme, which means that they reimburse on the basis of replacement. So even if the hearing device is four years old, they will reimburse the amount that the lost hearing device is insured for.


  • Make sure that you put the hearing aids in a fixed place when you take them out. You will always be given a storage box when you are first fitted, so keep it in a safe place and put your hearing aids in it when you take them out.
  • If you find that your hearing instrument does not stay in place, contact your hearing care professional right away. The hearing care professional can look for a solution to keep the hearing aid in place and secure, so that you do not lose it while wearing it.
  • If you have lost your hearing aid, for example because it was stolen, report this immediately to the municipality/police. If the hearing aid is found, they can contact you.

Hearing aid insurance policies recommended by Online Hearing Aid:

Would you like to take out additional insurance to insure your hearing aid 100% against loss, irreparable damage, theft and more? From our experience, has proven itself.

Is insurance for a hearing aid deductible?

If you buy a hearing aid that is not covered by your health insurance, you will have to pay (part of) this yourself. You can usually deduct these costs from your tax return, which is nice. The additional insurance for a hearing aid is not deductible.

We hope we have given you more information so that you can get the right hearing aid insurance!

eng logo
Copyright © 2022