23 Service points

Can I pay afterwards?

Yes, you can indicate with your order that you want to pay when picking up your order. Then you do not have to pay online.
You can also choose to pay 100% of the order afterwards via Klarna.

Please note: Are you ordering from outside the EU? Then keep in mind that you still have to pay customs clearance costs

Which payment methods does Online-HearingAids.com use?

We think it is important that you can pay with us with safe and well-known payment methods. You can place your order with us through iDEAL PayPal, Klarna (pay afterwards) and Creditcard (Mastercard / VISA).

Can I pay in installments?

Yes, that’s possible. You can choose from us to pay the amount in 1 go or in 2 parts. Do you want to pay in one go? Then you can do this before receiving the products or in cash when you pick it up. You can tick this option during the ordering process.

Do you choose to pay in 2 installments? Then you pay half of the amount with your order. After receipt you pay the other half. We will send you an invoice by e-mail upon receipt of your order.

My payment has failed or has been declined?

Contact our customer service by phone, so we can immediately look at your order!

Can I return products?

Yes, that’s possible. If you return your hearing aid within 30 days, you will receive a refund of 100% of the purchase amount. You can always try our hearing aids for 4 weeks. After these 4 weeks, or 30 days, are you not satisfied with your purchase? Then you can return the product to Online-HearingAids.com. Other accessories from Online-HearingAids.com have a return period of 14 days. If you return the hearing aid within 30 days, we will refund 100% of the purchase amount.

How does Online-HearingAids.com refund money?

If you have paid with iDEAL, we will refund the purchase amount to the same bank account number. If you paid with another payment method, we will contact you! Do you want to get your money back on a different bank account number? Please contact us immediately upon return.

What are the bank details of Online-HearingAids.com?

Account number: 0008093011
IBAN: NL76INGB0008093011
BIC-code: NL76INGB

Can I pay afterwards?

Yes if you choose Klarna you can pay afterwards. There is then a payment term of 14 days.

Is your question not listed?

Then contact our customer service!



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