How can we help?

Give feedback

Do you have feedback for us? Please mail it to info@Online-HearingAids.com. Describe your experience as clearly as possible.
This could be a complaint about the product or service. If you think the product is defective, please check first this page.
Often there is something else going on.

You will receive a substantive response to your feedback from us within 14 days.

You may also submit the complaint to the Disputes Committee via the European ODR platform

Are you not satisfied with the handling of your feedback? Then you can submit it to the Thuiswinkel Disputes Committee:
PO Box 90600, 2509 LP The Hague ( www.sgc.nl ).

Watch our instructional videos for frequently asked questions

How to: connect hearing aid to smartphone?

Watch video

How to: Replace hearing aid filter?

Watch video

How to: Change the hearing aid speaker?

Watch video