Chat with Harry
Harry is available 24/7
Our digital colleague Harry
At Online-HearingAids we have a digital colleague: The chatbot Harry. Harry is available 24 hours a day, 7 days a week to answer your questions and help you with all your questions.
How can Harry help you?
Harry is trained to answer the most common questions quickly and accurately. Whether it is information about our products, help with placing an order, or support with a return shipment: Harry is ready.
If Harry can't quite figure it out, we will quickly call in one of our human colleagues to help you further.
Why do we choose Harry?
Every day we ship parcels to different countries around the world.
We understand that you as a customer do not want to wait long for an answer, that is why we introduced Harry. He helps us to speak to you as quickly as possible, also outside office hours. This ensures that you are always helped quickly, regardless of the time.
Why does Harry ask for my details?
Sometimes Harry needs additional information to better serve you. For example, if a question requires more personalized advice or if further follow-up is needed. In such cases, Harry may ask you for your email address or other contact details so that we can follow up on your question internally and ensure that you always receive the best answer.
Your privacy is important
We understand that your privacy is important. That is why we handle your data with care. These are only used to provide you with better service and are not shared with third parties.