60 day trial hearing

We promise that you will be able to hear well again. Because we are so convinced of this, we offer the 60-day trial period. So you always have 60 days to make sure that you are satisfied with the settings and the sound. Not satisfied? During this trial period, you can always ask for adjustments to the settings free of charge or simply return your hearing aid(s) and you will get your money back. No hassle.

Curious about the experiences of other customers?

Online-HearingAids.com has more than 40,000 customers in over 50 countries.

We ask all our customers what they think of our service. Our customer Manuel from Italy tells more about his experience with Online-HearingAids.com

Read customer experience

Money back.

If you return the hearing aids within 60 days, you will receive the purchase price of the hearing aids back. We guarantee this. We only charge for the custom-made in-the-ear hearing aids for the molds (a few tens of euros).

Suppose you don't like it...

It rarely happens, but we never make a fuss about it. That's not who we are. If you're not satisfied, just send the hearing aid back.

FAQ

You want to be able to hear well in all listening situations. You cannot create all these situations in one day. That is why you have 60 days to use the hearing aids without risk. If the devices are not to your liking for any reason, you can return the devices by post. The full purchase price of the hearing aids will be refunded within a few days (as soon as we have received the devices back).

Right of cancellation
You have the right to return the hearing aids within 60 days without giving any reason. The withdrawal period expires 60 days after the day on which the purchase of hearing aids was concluded.
To use the right of withdrawal, please email us your name, address and telephone number. You will then receive instructions by email on how to best return the hearing aids.

How will you be reimbursed?
As soon as we receive your hearing aids, we will refund the amount of the products that we have received back. The refund will be made in the same way that you paid. For in-the-ear hearing aids, we will deduct the cost of the custom molds.

You can test the hearing aids for 60 days. If you are not 100% satisfied, you can return the hearing aids and you will receive the full purchase price of the hearing aids back.

The 60 days start on the day you order the hearing aids. But if you return them on the 61st day, we are not weak and you will still get your money back.