Pairing Widex hearing aids to the app

How do I connect my Widex Moment hearing aids to my iPhone?

• Insert a new battery into your Widex hearing aid. Do not close the battery door yet, so that the hearing aid does not start up. Do you have a rechargeable device? Then leave it in the charger for a while.
• Turn on Bluetooth, swipe from the bottom to the top of the screen: you will now enter the control screen. Tap the Bluetooth icon.
• Go to settings, tap on General, then Accessibility, MFI Hearing Aids, Close the battery door. If you have rechargeable devices, you can now remove them from the charger so that the device powers up. The hearing aid will now turn on and your iPhone, iPad and iPad can detect the device. Now tap on Hearing Aids.
• The name of the hearing aid and the model number will appear on the screen. Tap the name of the hearing aid. The device is selected when a blue check mark appears next to the name of the hearing aid (was black before). Press Pair in the dialog box. You will receive two separate pairing requests for pairing two hearing aids. The second request will appear a few seconds after the first pairing has started.

How do I connect my Widex Moment hearing aids to my Android phone?

• Find and tap the Settings icon on your phone.
• Select Bluetooth®.
• If Bluetooth appears to be off in this screen, change the setting to On. Then open and close the battery door on your hearing aids (this will allow the hearing aids to pair). If you have rechargeable devices, you can remove them from the charger so that they will power up on their own.
• Under Paired Devices, you will see your first name followed by hearing aid (e.g. Michelle Hearing Aid) once the device recognizes your hearing aids. If your name does not appear in the Devices list within 5-7 seconds, tap Accessibility in the upper left corner, then tap Hearing Aids.
• Tap the name of the hearing aid to pair the hearing aid with your device.
• The devices are now paired.

Installing the Moment app