60 days trial hearing

Once you’ve received your new hearing aids, your hearing experience can start. You always have 60 days to make sure you’re satisfied with the settings and sound. Not happy? Receive 1 free fine tuning during your trial period and otherwise, simply return your hearing aid(s) and we will then refund the amount.


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Curious about the experiences of other customers?

Online-HearingAids.com has more than 10,000 customers across 40 countries.

We are curious what our customers really think of our service. Our customer Manuel from Italy tells you more about his experience at Online-HearingAids.com.


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Money back

If you return the hearing aids within 60 days, you will receive a refund of the purchase price of the hearing aids. We guarantee this. We only charge for custom-made hearing aids in-your-ear (a few tens).

Suppose you don't like it...

It rarely happens, but we never make a fuss about it. We are not like that. If you are not happy, simply return the hearing aid.


How does a 60-day trial of hearing work?
You want to hear well in all listening situations. You cannot create all these situations in one day. That is why you have 60 days to use the hearing aids for 60 days without risk. If for whatever reason the devices are not to your satisfaction, you send the devices back by post. The full purchase amount of the hearing aids will be refunded to you within 14 days after the termination of the agreement. We will wait with refund until we have received the goods back.

Right to cancel 
You have the right to return the hearing aids within 60 days without giving any reason. The withdrawal period expires 60 days from the day of closing the purchase of hearing aids.
To exercise the right to cancel, please inform us:
your name, address and, your telephone and e-mail address.
You may use the cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than
the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
Can I try the hearing aids without ordering them?
Yes, you can test the hearing aids for 60 days. If you are not 100% satisfied, you can return the hearing aids and we will refund the full purchase amount of the hearing aids within 7 days.
When does the 60-days hearing trial start?
The 60 days start from the day you order the hearing aids. But if you hand them in on the 61st day, we’re not the faintest either.

Experience 60 days of trial hearing for yourself!

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